Reference

Terms and Conditions That Cover Your Account

These terms set out the rules that apply when you open and use your tableph2 account — including how deposits via GCash, Maya, and InstaPay are processed, what your account obligations are, and the conditions under which withdrawals are approved.

Account eligibility appliesGCash, Maya, InstaPay coveredWithdrawal conditions applyLocal law governs accessChanges notified to you
tableph2 Terms and Conditions That Cover Your Account
HOW WE OPERATE

How tableph2 Handles Your Account and Data

Our account practices are built around keeping your details accurate and your payment records clean. We do not pass your GCash or Maya account numbers to third parties outside of the payment processing chain. Account security uses session-based authentication — each login triggers a verification step, and unusual access patterns flag a review before your session continues.

Data Retention We retain your account records for as long as your account is active and for the period required under applicable law. You may request a data summary through support.
Payment Record Security GCash, Maya, and InstaPay transaction records are stored under account-level encryption. No payment detail is visible to agents beyond the last four digits of a wallet reference.
Account Access Control If you suspect unauthorised access, report it through live chat immediately. We can freeze account withdrawals while the security review runs, protecting your balance.
Terms Change Process When we update these terms, we send a notice to your registered contact before the change takes effect. You have a clear window to review before continued use counts as acceptance.
CONTACT PATHS

How to Reach Us About These Terms

If you have a question about how a specific clause applies to your account — a pending GCash withdrawal, a payment mismatch, or a request to update your registered details — our support team handles these directly. You do not need to resubmit documents already on file; quote your account reference and the support agent will pull up your verification status.

Live Chat Reach the support team through live chat on your account dashboard. Quote your account reference for faster handling of any terms-related queries.
Email Support Send detailed terms or payment queries to our support email. Attach your transaction reference if your question involves a GCash, Maya, or InstaPay dispute.
Account Help Centre The Help Centre inside your account covers withdrawal conditions, verification steps, and policy change requests — searchable by topic without waiting for an agent.

Questions About Your Rights and Account Rules

These are the questions we get most often about how our terms apply to real account situations — from payment disputes to data requests and account closures.

Yes. Submit a closure request through live chat or email support. Any verified balance is returned to your GCash, Maya, or InstaPay account before the account is deactivated.

Your records are retained for the period required by applicable law, then deleted. You can request a copy of your account data before closure by contacting support directly.

The core account terms stay the same. Payment-specific conditions — such as processing steps for InstaPay versus GCash — are set out in the payments section of your account settings.

Contact support via live chat and quote your transaction reference. Our team checks the verification status and tells you exactly which step is pending before releasing funds.

Raise it through email support with your account reference and a clear description. A senior support agent reviews disputes that live chat cannot resolve at the first contact.

Access depends on local law and your eligibility as a player. Players in Manila and other areas can access the platform where local law permits. Eligibility is confirmed at account registration.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.